FAQs & Gallery
To prepare your pistol for shipment, start by placing it inside its original box. If you don't have the original box, use a bubble wrap pocket to secure the pistol or frame. Then, carefully put this wrapped item inside a sturdy cardboard box with ample padding to ensure its safety during transit.
Additionally, include a piece of paper inside the box with your first and last name, the make and model of the pistol, its serial number, and your return address. You have the option to choose either your home address or your local Federal Firearms License (FFL) holder as the return address. However, please be aware that if you opt for your local FFL, you might incur transfer fees as per their policies.
When shipping the firearm, use either UPS or FedEx for the shipment, NOT UNITED STATES POSTAL SERVICE (USPS). It's crucial to follow all the carrier's instructions regarding shipping firearms. While both carriers are available, UPS is generally considered easier for shipping firearms compared to FedEx.
Yes, our shop is open M-F, from 10 am - 5 pm.
Yes! Our texture comes with a lifetime guarantee. If your texture gets worn down, you can send it to us for new texturing at no charge - just the price to ship it to our shop.
While many shops rely solely on milling machines or manual techniques, we take a unique approach by integrating both methods. We use a mill for precision modifications and manual craftsmanship for textures and borders, offering a reliability that only skilled handwork can achieve.
You can always give us a call at 904-891-7368, and we’ll be happy to walk you through what you need and how we can help.
At Third Monkey, we proudly support those who have devoted their lives to serving others. To express our gratitude, we offer a 5% discount on orders for active law enforcement officers, active firefighters, active EMTs, active-duty military personnel, and retired military personnel*.
(*Please note that this discount only applies to individuals currently on active duty or who have retired from a career in the military. Those who have completed military service but are no longer active do not qualify for the discount.)
All customers who utilize the HEROES5 discount code when placing their order will need to verify their eligibility. Please take a picture of your ID and email it to [email protected]. You may also include a photocopy of your ID inside the box when you ship your gun. Failure to provide proof of eligibility will result in a charge of the discounted amount, along with an additional $20 administrative fee. We appreciate your understanding and cooperation in maintaining the integrity of this discount policy.
Certain changes can be made all the way up until the time of shipment. Others need to be made before specific modifications are started. If you need something changed, call 904-891-7368 or email us at [email protected] as soon as possible.
